Our Expertise

Special Situations

Crisis Preparedness & Management

Product Failure/Recall

Restructuring & Financial Issues

Change Management

Litigation Communication

Regulatory/Public Affairs

Employee Engagement

Data Breaches & Technology Issues

 Citadel-MAGNUS has established a leading practice supporting clients in relation to Special Situations which, by our definition, relates to any event lying outside of the course of ordinary business and has the potential to negatively impact market perception and/or destroy company value.

Our team brings significant experience advising boards and management in relation to crises (including crisis preparedness), product failures and recalls, restructuring, management changes, litigation, regulatory matters, data breaches and technology issues.

The scope of our engagement typically involves a level of employee communication; the successful engagement of employees is often critical to managing a special situation effectively and leveraging the potential to turn a negative scenario into an opportunity to position a company as an industry leader.

Who to Contact

James Strong

Director, Partner - Sydney

James has 15 years’ experience providing advice to listed clients across a number of sectors, geographies and exchanges on investor and media relations, as well as strategic advice on corporate transactions and crisis management. He is a former director of London based agency Buchanan, one of the UK’s leading, and most experienced financial communication and investor relations consultancies, during which time he spent three years working in Dubai and Saudi Arabia as part of the senior management team of Buchanan’s Middle East operations.


Director, Partner - Perth

Michael has more than 25 years’ experience in investor relations and corporate financial communication. A former senior finance journalist, Michael has also held in-house executive roles within the mining and mining services sector. He has deep experience in corporate affairs, stakeholder engagement and capital markets. He has led complex communication around project development, capital raisings, corporate transactions and corporate strategy rollout.

Special Situation Insights

Proactive issues management – a case study

Proactive issues management – a case study

In crisis or issues management it is always recommended to be as proactive as possible with your communication. Being open, transparent and proactive, as best you can, will help you manage the narrative and hopefully limit the reputational downside from the event. So,...

Cyber security has to be a business priority

Cyber security has to be a business priority

Mitigating cyber-attacks has become a 21st century cost of doing business but it is not enough for boards and management to just have a plan to deal with the financial impact. Serious consideration needs to be given to the reputational damage of such an event and how...